Areas of Expertise critical for driving innovation and excellence:

• Community Partnerships: Building relationships with community organizations for collaborative solutions.

• Customer Experience: Supporting patients, caregivers, providers, and members satisfaction through exceptional service delivery strategies.

• Government and Commerical Programs: Medicaid for children, pregnant women and adults with disabilities, LTSS, ACA, and Medicare (DSNP and MA), and Commercial (self-funded ad fully-insured).

• Health Plan Operations: Strengthening the intricacies of health plan governance, logistics and administration.

• Interim Executive Leadership: temporary leadership to guide healthcare and non-profit organizations through transitions.

• Leadership Development: Cultivating the next generation of leaders.

• Non-Profit Board Development: Strengthening governance and strategic direction in non-profit settings.

• Patient Centered Medical Home Concepts: patient-focused care models for efficiency and improved health outcomes.

• Patient Centered Care: Streamlining healthcare practices to enhance patient care and experience.

• Provider Networks: Strategies to manage networks of healthcare providers.

• Requests for Proposal (RFP): Overseeing RFPs for healthcare delivery, administrative, and other organizational support services.

• Strategic Planning: Developing long-term strategies and tools to document, track, and achieve organizational goals.

• Value-Based Contracting: Guidance on contracts focused on quality, efficiency, and cost-effectiveness of care.

• Vendor Management: Establishing oversight of vendor’s contract compliance, customer experience, and ongoing account management.

Medicare | Medicaid | Commercial | ACA

Executive Leadership